FAQ

Q: Is your company a factory or a trader?

A: We are an enterprise integrating production and trade, with our own production plant and foreign trade department.

Q: Can your factory accept customization?

A: We have a high-level team of engineers and can meet various non-standard customized product orders.

Q: What payment methods does the company accept?

A: Our company accepts multiple payment methods such as TT (telegraphic transfer) and LOC (letter of credit).

Q: How long can I ship after completing the payment?

A: The delivery cycle depends on the specific machine model and quantity, which may be 3 days, 10 days or 30 days.

Q: What kind of transportation do you use?

A: We provide a variety of transportation options such as FOB, CIF, CFR, etc.

Q: What should I do if I encounter problems after receiving the goods?

A: If the customer encounters problems after receiving the goods, please contact our sales manager in time for communication and negotiation.

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